基于多元回归分析的高星级酒店员工满意度研究

Abstract The hotel staff satisfaction has been watched keenly by the hotel industry and the academia. In this paper throughinvestigation to the high star hotels in Changsha the basic data are obtained and multiple regression analysis is used to study theinfluencing factors of hotel staff satisfaction. The results indicate that promotion prospect has the largest impact on employee satisfaction followed by compensation and the influence of work itself is not significant in statistical sense.院员工满意度 高星级酒店 多元回归分析 长沙市Key words staff satisfaction high star hotel multiple regression analysis Changsha city中图分类号院F719 F272.92 文献标识码院A 文章编号院1006-4311（2014）31-0206-02